Return & Exchange Policy

If the item does not fit, you can always email us to exchange the item to another size for the same design, subject to our stock availability. Items that are in an unwashed, unaltered and unworn condition, **exchange will be accepted within 7 days (for local) and 15 days (for international) of receipt. Sold item are not refundable. Shipping cost for the return will be borne by the customer. Return and exchange can only be done once.


However, customers are advised to notify us at wanzarhq@gmail.com by quoting the order number and the product details. Your email will be entertain in 48 hour and up to 72 hours during festive season. Your patient much appreciated!

**Sale Items and purchases made with discount coupons are non-returnable, refundable or exchangeable. Accessories including jewellery, bags, scarves and hair accessories are non-returnable too.